Privacy Policy

Effective Date: 17 October 2025

Timeless Synergy Studio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://timelesssynergy.com.au or engage with our interior and kitchen design services.

1. Information We Collect

  • Personal details such as your name, email address, phone number, and postal address
  • Design preferences and project information
  • Billing and payment details
  • Website usage data including IP address, browser type, and pages visited

2. How We Collect Information

  • Through contact forms and service inquiries
  • Via email, phone, or in-person consultations
  • Using cookies and analytics tools like Google Analytics

3. Use of Personal Information

  • To respond to inquiries and deliver design services
  • To manage bookings, quotes, and contracts
  • To process payments and issue invoices
  • To improve our website and customer experience
  • To send newsletters or promotional materials (only with your consent)

4. Disclosure of Personal Information

  • To trusted third-party service providers (e.g., contractors, payment processors)
  • To legal or regulatory authorities when required by law
  • To our professional advisors (e.g., accountants, legal counsel)

We do not sell or rent your personal information to third parties.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access. However, no method of transmission over the internet is completely secure.

6. Access and Correction

You may request access to your personal information or ask us to correct it if inaccurate. Please contact us at info@timelesssynergy.com.au.

7. Cookies and Analytics

Our website uses cookies to enhance user experience and collect usage data. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Timeless Synergy Studio
Email: info@timelesssynergy.com.au
Location: Sydney, NSW, Australia